After The Rock – Privacy Policy
1 WHO ARE WE?
1.1 We are After the Rock Pty Ltd (ACN 660 943 126) of Suite 304 / 19A Boundary Street, Darlinghurst, NSW 2010
(‘we’, ‘us’ or ‘our’).
2 PRIVACY POLICY
2.1 We are bound by the Privacy Act 1988 (Cth) (‘Privacy Act’) and the Australian Privacy Principles (‘APPs’). This
Policy explains how and why we collect, use, hold and disclose your personal information.
2.2 You consent to us collecting, holding, using and disclosing your personal information in accordance with this
Policy.
3 WHAT IS PERSONAL INFORMATION?
3.1 Personal information is any information or an opinion about an identified individual or an individual who can be
reasonably identified from the information or opinion. Information or an opinion may be personal information
regardless of whether it is true.
4 WHAT PERSONAL INFORMATION DO WE COLLECT AND HOLD?
4.1 We collect information about you and your interactions with us, for example, when you purchase or use any of our
products or services, call us or visit our website.
4.2 The information we collect from you may include:
(a) your contact details, such as home address, telephone numbers and email address;
(b) your personal details, such as date of birth, gender and titles;
(c) credit card or bank account details;
(d) emergency contact details;
(e) images of you (which may include videos and / or photographs);
(f) your browsing history on our website;
(g) records of your history of purchases and use of our products and services;
(h) records of your communications and other interactions with us; and
(i) records of the positions of employment or courses that you apply for with us.
4.3 We may collect information about how you access, use and interact with our website. We do this by using a
range of tools such as Google Analytics. This information may include:
(a) the location from which you have come to the site and the pages you have visited; and
(j) technical data, which may include IP address, the types of devices you are using to access the website,
device attributes, browser type, language and operating system.
4.4 We may use cookies on the website. A cookie is a small text file that the website may place on your device to
store information. We may use persistent cookies (which remain on your computer even after you close your
browser) to store information that may speed up your use of our website for any of your future visits to the
website. We may also use session cookies (which no longer remain after you end your browsing session) to help
manage the display and presentation of information on the website. You may refuse to use cookies by selecting
the appropriate settings on your browser. However, please note that if you do this, you may not be able to use the
full functionality of the website.
5 WHY DO WE COLLECT, HOLD AND USE YOUR PERSONAL INFORMATION?
5.1 We collect, hold and use your personal information so that we can:
(a) provide you with products and services, and manage our relationship with you;
(k) contact you, for example, to respond to your queries or complaints, or if we need to tell you something
important;
(l) comply with our legal obligations and assist government and law enforcement agencies or regulators; or
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(m) identify and tell you about other products or services that we think may be of interest to you.
5.2 You do not have to provide us with your personal information, but if you do not we may not be able to provide you
with our services, communicate with you or respond to your enquiries.
6 HOW DO WE COLLECT YOUR PERSONAL INFORMATION?
6.1 We generally collect your personal information directly from you, including when you use our website.
6.2 However, in some cases, we may receive your personal information from a third party, including:
(a) other service providers (for example, as a referral); and
(b) external service providers (for example, Thinkific who host our ‘Wedding Mentor by After the Rock’ e-
learning course).
7 HOW DO WE STORE AND HOLD PERSONAL INFORMATION?
7.1 We store most information about you in computer systems and databases operated by either us or our external
service providers. Some information about you is recorded in paper files that we store securely.
7.2 We implement and maintain processes and security measures to protect personal information which we hold from
misuse, interference or loss, and from unauthorised access, modification or disclosure.
7.3 These processes and systems include:
(a) the use of identity and access management technologies to control access to systems on which
information is processed and stored;
(n) requiring all employees to comply with internal information security policies and keep information secure;
(o) monitoring and regularly reviewing our practise against our own policies and against industry best
practice.
7.4 We will also take reasonable steps to destroy or de-identify personal information once we no longer require it for
the purposes for which it was collected or for any secondary purpose permitted under the APPs.
8 WHO DO WE DISCLOSE YOUR PERSONAL INFORMATION TO, AND WHY?
8.1 We may disclose personal information to external service providers so that they may perform services for us or on
our behalf.
8.2 We may also disclose your personal information to others where:
(a) we are required or authorised by law to do so;
(p) you may have expressly consented to the disclosure or the consent may be reasonably inferred from the
circumstances; or
(q) we are otherwise permitted to disclose the information under the Privacy Act.
8.3 If the ownership or control of all or part of our business changes, we may transfer your personal information to the
new owner.
9 DO WE DISCLOSE PERSONAL INFORMATION TO OVERSEAS RECIPIENTS?
9.1 We may disclose your personal information to service providers who are located outside Australia (for example, if
your wedding is to be held outside of Australia).
9.2 We may also use uses the services of certain third party service providers which may have offices, servers or
other operations outside of Australia including but not limited to the European Union, Great Britain, United States
of America, Canada, China and India.
9.3 Where we disclose your personal information to third parties overseas, we will take reasonable steps to ensure
data security and appropriate privacy practices are maintained.
10 DO WE USE YOUR PERSONAL INFORMATION FOR MARKETING?
10.1 We will use your personal information to offer you products and services we believe may interest you, but we will
not do so if you tell us not to.
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10.2 These products and services may be offered by us, our related companies, our other business partners or our
service providers.
10.3 Where you receive electronic marketing communications from us, you may opt out of receiving further marketing
communications by following the opt-out instructions provided in the communication.
11 LINKS TO THIRD PARTY SITES
11.1 Our website may contain links to websites operated by third parties.
11.2 If you access a third party website through our website, personal information may be collected by that third party
website.
11.3 We make no representations or warranties in relation to the privacy practices of any third party provider or
website and we are not responsible for the privacy policies or the content of any third party provider or website.
11.4 Third party providers / websites are responsible for informing you about their own privacy practices and we
encourage you to read their privacy policies.
12 SOCIAL MEDIA
12.1 We encourage everyone to engage with our social media pages (eg. Instagram, TikTok, Facebook, Twitter,
YouTube) as we like to hear from our customers, friends and staff.
12.2 However, it is your responsibility to protect your privacy and personal information when using our social media
pages. You should not include any of your personal information, or the personal information of others, in posts,
stories or comments.
12.3 Information posted to our social media pages is recorded and used for the purpose of administering pages and
addressing any comments made.
12.4 We are not responsible for the privacy practices or content of social media pages.
13 INFORMATION PROVIDED BY EMPLOYEES
13.1 Any employment application provided to us will be used solely for the purpose of analysing suitability for a
position available.
13.2 Personal information will only form part of an employee record if application is successful. Personal information
of unsuccessful applicants will remain on file to be revisited should suitable opportunities arise in the future, but if
requested applications may be returned or destroyed.
13.3 Personal information about employees will only be disclosed by us if required by law to authorised government
agencies (eg. Australian Taxation Office) or as otherwise agreed by the employee.
14 ACCESS TO AND CORRECTION OF YOUR PERSONAL INFORMATION
14.1 You may access or request correction of the personal information that we hold about you by contacting us. Our
contact details are set out below. There are some circumstances in which we are not required to give you access
to your personal information.
14.2 There is no charge for requesting access to your personal information, but we may require you to meet our
reasonable costs in providing you with access (such as photocopying costs or costs for time spent on collating
large amounts of material).
14.3 We will respond to your requests to access or correct personal information in a reasonable time and will take all
reasonable steps to ensure that the personal information we hold about you remains accurate and up to date.
15 COMPLAINTS
15.1 If you have a complaint about the way in which we have handled any privacy issue, including your request for
access or correction of your personal information, you should contact us. Our contact details are set out below.
15.2 We will consider your complaint and determine whether it requires further investigation. We will notify you of the
outcome of this investigation and any subsequent internal investigation.
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15.3 If you remain unsatisfied with the way in which we have handled a privacy issue, you may approach an
independent advisor or contact the Office of the Australian Information Commissioner (OAIC) (www.oaic.gov.au)
for guidance on alternative courses of action which may be available.
16 CONTACT DETAILS
If you have any questions, comments, requests or concerns, please contact us at:
After The Rock Pty Ltd
Suite 304 / 19A Boundary Street, Darlinghurst, NSW 2010
17 CHANGES TO THIS POLICY
From time to time, we may change our policy on how we handle personal information or the types of personal
information which we hold. Any changes to our policy will be published on our website.
You may obtain a copy of our current policy from our website or by contacting us at the contact details above.
This Privacy Policy was last updated on 29 August 2023.